Shopping for the System
This is a draft of a talk I delivered at the Maintainers II: Labor, Technology, and Social Orders Conference on April 6-9, 2017 as part of our telephone panel, “Dial M …
Great American Reservoirs
From the Western Electric News for September 1927.
Stranger Phones
I have to confess to being something of a phone nerd (I am a telephone historian, after all). I love watching shows and seeing people talk, type, and text. While most …
Material Series
In the 1920s Western Electric put out this fascinating “material series” of advertisements to narrate the material (and men) that went into the Bell telephone. The campaign appeared in a …
Studies in Sortation
Amazon is a hybrid company, equal parts Walmart and FedEx. Like all great retailers of the modern moment, it is an outsized presence masking the hundreds–thousands–of individuals using its infrastructure …
Supply Studies Studio
It was my pleasure this month to visit the Portuguese island of Madeira and organize an intensive workshop for HCI, Design, and Computer Science MS and PhD students at M-ITI …
